Nigel Preston ★★★★★
Hollie and her team were very informative when we were looking to buy a spa without being pushy for a sale. When we decided to buy one we were shown the different models with each one’s benefits and the different colours we could choose. We went for the Balboa silver dual recliner which was very easily installed by the team on the agreed date. We were talked through the operational aspects before they left and since then have enjoyed many evenings relaxing in our new acquisition. Any queries we have had have been promptly answered and we are safe in the knowledge that if anything should go wrong they are at the end of a phone and will quickly come and sort it. A big thank you to all at Lakeland Spas & Log Cabins Ltd.
Fiona Haley ★★★★★
Absolutely brilliant customer service and maintenance team. Nothing too much trouble, glad we bought our tub from here would highly recommend them.
Maria Wright ★★★★★
When looking round for my hot tub staff were friendly and not pushy. Was given all the information needed and kept up to date with my order. The whole process went very well and I am now delighted with my purchase
Mr and Mrs Usher ★★★★★
We’ve recently had our Balboa Silver hot tub delivered and installed and would just like to express our gratitude to all concerned. From our first meeting with Holly in the showroom, then her mam and dad, and finally her brother Sam, and his assistant Jack, who delivered and installed it. This is truly a family run company and no question is too silly or small. Their patience is endless and there is definitely no pressure to buy, I’d definitely recommend this company to anyone, I have no doubt any after sales problems that may occur will be dealt with in the same efficient manner.
Nicola Barwick ★★★★★
Fantastic service, Catherine, Hollie, Jack and the rest of the boys are a great team! Just had our Balboa Bronze installed today and it looks amazing, can’t wait to try it. Thanks again, would definitely recommend Lakeland Spas!