Alan Johnston ★★★★★
5 years since we bought a Swim Spa from Lakeland. We were not able to see the model we ultimately bought as it was coming from Las Vegas and the first model sold in the UK but had every question answered efficiently and the whole experience was professional. As for after sales service – Second to none,Catherine, Holly and the guys always at the end of the phone and HAPPY to help. The Swim Spa with propeller drive current has had significant health benefits for us. Best purchase in life so far. I would never buy online or from any other outlet Lakeland are the best.10,000 views on google maps so many people will have seen the spa already. Love it!
Fraser Cant ★★★★★
Just received our Balboa Bronze last week and absolutely loving it and have been in it every night since (in all weathers). So pleased we went for the six seater as it has been great for family gatherings.
The team at Lakeland Spas have been superb from the initial enquiry to the fitting and aftercare.
Cannot recommend Lakeland Spas highly enough.
Nicola Easton ★★★★★
One of the best hot tub dealers around!!!! Absolutely amazing customer services, extremely helpful, offering first class advice (day or night). I have never met anybody more dedicated or hard working than Mark, a genuine bloke with an eagerness to help! This company really does go the extra mile, so look no further as you won’t find anywhere better!!! Thanks Mark you are a star!
Haidie Jago ★★★★★
“Initially I was very worried about ordering a hot tub online, I decided to go with the Lakeland Spa’s because of their good reputation and reviews. I can honestly say that the whole experience from order to delivery has been amazing. Mark and his wonderful team are so attentive, they kept me up to date on the progress of my tub, sent me videos of it running etc. and they were always happy to reassure any concerns I had. I Literally spent two weeks mailing them daily and receiving a response within the hour. The delivery point was over 250 miles from their showroom, Mark managed to sort out everything at a brilliant price.
Our hot tub is beautiful and as a preloved it arrived in even better condition than sold. With a full service and many brand-new cosmetic parts without any additional cost. This is a family run business that takes pride in their customer service, I would recommend Lakeland Spas and Cabins to anyone looking to purchase a hot tub, regardless of where you are based.”
Nigel Preston ★★★★★
Hollie and her team were very informative when we were looking to buy a spa without being pushy for a sale. When we decided to buy one we were shown the different models with each one’s benefits and the different colours we could choose. We went for the Balboa silver dual recliner which was very easily installed by the team on the agreed date. We were talked through the operational aspects before they left and since then have enjoyed many evenings relaxing in our new acquisition. Any queries we have had have been promptly answered and we are safe in the knowledge that if anything should go wrong they are at the end of a phone and will quickly come and sort it. A big thank you to all at Lakeland Spas & Log Cabins Ltd.